Billing Policy

BRIOA, operated under corporate alignment by COMPANION CARE VETS PTY LTD (ACN 698 146 655), enforces strict consumer safety standards and institutional transactional clarity across our secure electronic commerce infrastructure. This policy document provides full disclosure regarding our payment channels, verification frameworks, and currency protocols.

1. Absolute Currency Standardization

All commercial financial processing, catalog prices, discounts, delivery assessments, and invoices rendered across www.brioa.shop are denominated and processed strictly in United States Dollars (USD, $). For buyers purchasing from Singapore, the final price shown at checkout represents the exact amount processed in USD. Your financial provider may apply real-time exchange rates or standard international conversion fees if your primary funding account uses Singapore Dollars (SGD) or another currency.

2. Approved Payment Instruments

We accept the following fully authenticated payment methods at checkout. No alternative credit instruments or unlisted payment options can be integrated into our secure server environment:

  • Credit & Debit Card Networks: Visa, Mastercard, American Express (AMEX), Discover, Diners Club, JCB, and Elo.
  • Digital Wallets & Express Portals: Apple Pay, Google Pay, and Shop Pay (where natively supported by regional infrastructure).

Prohibited Methods Notice: We do not accept Cash on Delivery (COD), physical bank checks, postal money orders, or manual direct wire transfers. All orders must be fully authorized through our checkout platform before entering our handling pipeline.

3. Cryptographic and Infrastructure Security

Our checkout sequence is deployed via fully compliant Payment Card Industry Data Security Standard (PCI DSS) Level 1 servers. All private consumer information, credit card numbers, and authorization parameters are protected using modern Transport Layer Security (TLS 1.3) with 256-bit Advanced Encryption Standard (AES) technology. BRIOA never intercepts, caches, or stores your raw card data within our proprietary corporate databases.

4. Advanced Fraud Mitigation & Billing Disclosures

To mitigate digital fraud, unauthorized transactions, and maintain compliance with Google Merchant Center's security mandates, we employ automated verification systems including Address Verification Service (AVS) and Card Verification Value (CVV) checks. If any structural billing discrepancy occurs, our operations cell may pause transaction clearance and request secondary verification to ensure consumer legitimacy. We reserve the right to cancel any order that triggers high-risk fraud flags.

5. Detailed Sales Tax & Customs Duties

Prices displayed on our digital storefront exclude localized cross-border import fees or country-specific value-added taxes (such as Singapore GST), unless explicitly stated otherwise during the final transactional sequence. Buyers are solely responsible for ensuring compliance with any localized cross-border import guidelines administered by Singapore Customs authorities.